CALLS & TRANSFER USAGE REPORT

Example Call Usage.PNG

How to read:

  • Column 1 - Total Calls that have been received (225)

  • Column 2 - Total Transfers and Attempted Transfers to Account Contacts. (18)

CALL LOG REPORT

exp.PNG

MINUTE USAGE REPORT

Email 1.PNG
Example 2.PNG
Tran 1.PNG
Tran 2.PNG