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Detailed Message Taking
Lead Capture
Appointment Setting
Live Transfer
Call Screening
Customer Support
Leasing Calls
Resident/Owner Calls
Maintenance Calls
Applicant Calls
General Customer Service Calls
Vendor Calls
HOA Calls
Real Estate Calls
Part - Time
Call Roll-Over
Full Time
Holly Receptionist is equipped to offer information to callers; property inquiry information, application fees, qualification requirements, approval requirements, application fees. Basic company information, is there a drop box, fax number, office hours, ect. The focus is on delivering accurate and helpful information to enhance the caller's experience and satisfaction.
In this process, Holly Receptionist collects essential details from the caller. This could include information about the purpose of the call, the caller's contact details, specifics about a maintenance request, or any other relevant information. The goal is to ensure that accurate and comprehensive data is gathered to assist the client in addressing the caller's needs efficiently.
Based on your protocols this can be a warm transfer or blind transfer. When a caller's inquiry requires the expertise of a specific department or individual within your organization, Holly Receptionist facilitates a transfer. Transferring calls with warmth and efficiency contributes to a more streamlined communication process for the client.
In situations where the caller needs to schedule a property tour, a new lead sales appointment or any other appointment, Holly Receptionist is skilled in booking appointments.
Mon | 09:00 am – 07:00 pm | |
Tue | 09:00 am – 07:00 pm | |
Wed | 09:00 am – 07:00 pm | |
Thu | 09:00 am – 07:00 pm | |
Fri | 09:00 am – 07:00 pm | |
Sat | Closed | |
Sun | Closed |
Email Us: howdy@hollyanswers.com
COPYRIGHT © 2016 - 2023 HOLLY RECEPTIONIST - MADE WITH PURE AWESOMNESS IN THE QC.